Frequently Asked Questions:

Q Does the farm harvest tour include the cranberry plunge?

A The farm tour does not include the cranberry plunge, but you can add it onto your ticket by first purchasing your Friday or Saturday tour slot and then buying a separate cranberry plunge ticket for the same time slot. You will need both these tickets to enjoy the tour and the plunge during your visit.

Q Do I need to do the plunge if I just want a farm tour?

A Not at all. If you purchase only one of the Friday or Saturday tour slots, then you will simply skip the plunge activity, but all the rest is available to you.

Q If I just want the plunge experience, and not a tour, what do I do?

A Book one of our plunge dates only, and do not book this during our Friday or Saturday farm tour dates/timeslots. Please note this activity will only be available for a select two week period of time.

Health and Safety Regulations:

We ask that you please follow the below guidelines to help keep our farm safe for you, other visitors, and our staff to enjoy.

• If you are currently, or have within the past 10 days, been sick or are experiencing symptoms please do not visit the farm.
  
  
• Children under the age of 13 must be accompanied by a guardian over 18 years.
  
  
• Children must be attended by an accompanying adult at all times especially around farm equipment and water reservoirs.
  

Other Items to Note:

• There will be some food or drink available.
• Absolutely no smoking permitted on the farm.
• This is an active farm so all guests will be asked to be respectful of working equipment/personnel.
• The tours will operate in all weather conditions. Wear weather appropriate clothing.
• No refunds will be issued.
• Pictures taken by staff may be used for promotional purposes.
• There is a no drones policy on the farm as we are within the Fort Langley airport flight path.
• We encourage you to present your ticket on a mobile device, however, you may print out your ticket ahead of time if you prefer.
  
• Entry to the farm will only be available through designated time slots selected during the online purchase of your ticket. Guests will not be permitted entry outside of their prearranged timeslot. The recommended visit time is approximately 1 -1 ½ hours.
  
• Hand sanitizing stations will be available at various locations
• Staff will be sanitizing high-touch areas regularly.
• Portable washroom facilities are available onsite and will be sanitized regularly.

If you require assistance or have additional questions regarding purchasing, transferring, or cancelling tickets. Please note additional service charges may apply for rescheduling. Please contact riversidecranberries@gmail.com

LIABILITY RELEASE:

By attending the event at Riverside Cranberries, you also agree to release Riverside Cranberries from all liability relating to injuries that may occur during your event. You agree to hold Riverside Cranberries entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence.

You also acknowledge the risks involved in a farm tour or event, and you swear that you are participating voluntarily and that you do not have any conditions that will increase your likelihood of experiencing injuries when engaging in this activity.

By attending the event, you forfeit all right to bring a suit against Riverside Cranberries for any reason. In return, you will receive admission to the farm for the event you registered and paid for. You will also make every effort to obey the safety precautions as listed here and as will be explained to you verbally at the event. You agree to ask for clarification if needed.